Refund policy

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right, within 30 days.

Non Refundable or Returnable items
Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for flammable liquids.

Unfortunately, we cannot accept returns on sale items or gift cards.

Please get in touch if you have questions or concerns at gigissoapery1@gmail.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.